Stock settings
Overview
You can choose if customers can see stock levels, what stock counts towards stock levels, if customers can buy out of stock items and what products are displayed in your B2B online store.
You may need to setup your:
Open stock settings
Select Integrations from the left navigation and then select your B2B online store.
Select the
cog icon to open Settings.
Click on the Stock Settings tab.
Change any of the settings below and then select Save Settings.
Stock display
A store can be set to Show Stock Numbers, Show Stock Indicators or Do Not Show Stock.
If Show Stock Numbers is selected, customers will see the number of units in stock.
-
If Show Stock Indicators is selected, customers will see:
Available
when there are >10 units in stock
Low Stock
when there are 4 to 10 units in stock
(#) Left in Stock
when 3, 2, or 1 unit is left in stock
Out of Stock
when 0 units are left in stock
If Do Not Show Stock is selected, customers will not see any information about stock amounts or next incoming date (if selected).
Show Next Incoming Date, if product is 'Out of stock'
Select this checkbox to show customers when stock is next arriving into your B2B online store branch. When selected, you will see:
Incoming {ETD}
If you have 0 units in stock.{Oversell Indicator text} + Incoming {ETD}
If you have Oversell Indicator Text and 0 stock, your products will show
Stock levels
A store can be set to use Stock Available or Stock on Hand quantities for Stock Display.
Include incoming stock
When Stock Available is selected, a store can be set to include All Incoming Stock, stock Within 7 Days of ETD, or stock Within 30 Days of ETD.
If no option is selected, incoming stock is excluded from Stock Levels.
Include open orders
An additional setting appears when Stock on Hand is selected. The setting allows you to include open orders Within 7 Days of ETD or orders Within 30 Days of ETD.
If no option is selected, open orders are excluded from Stock Levels.
Include virtual stock
A store can be set to count component items of bundled products in Stock Levels. Virtual stock must be added to the B2B online store to be included.
The Virtual Stock is calculated based on the Stock Available of the component items and not Stock on Hand.
Display stock from
A store can be set to show stock from All Branches or Selected Branches.
Oversell stock
This setting allows customers to place orders for a product when it is out of stock.
Products set as “Limited Stock” can be excluded.
If overselling is allowed, the Stock Display shows products as Available or displays the Oversell Indicator Text.
Oversell indicator text
This allows you to change the Stock Display message that appears for out-of-stock products that are available to purchase. Maximum of 25 characters.
Product settings
Display products
A store can be set to display All Active Products or Products by Channel.
If Products by Channel is selected, the store will display only products with your B2B online store selected under Classifications in Products.
Product search fields
By default, customers can search for products on a B2B store by product name and SKU.
Fields can be selected allowing customers to search by Brand, Description, Options, and Tags.
Recommended Retail Price (RRP)
Your B2B online store customers may sell your products in their retail business. You can recommend a retail price to help customers know a product's potential margin. This Recommended Retail Price (RRP) will show on the product overview and product detail in your B2B online store.
Select a price tier to show the Recommended Retail Price (RRP). The Recommended Retail Price (RRP) won't appear if:
The B2B online store customer uses a different currency in their price tier. For example, the RRP price tier is USD but the customer has a NZD price tier so the RRP won't show for that customer. We recommend creating a different B2B online store for each currency you support.
The RRP is lower than the product's price.
Do not show is selected.
For product options and alternative units of measure, the product summary shows only one Recommended Retail Price:
| Product type | RRP in the product summary |
| Product options | The highest RRP in the product options. |
| Alternative units of measure (UOM) | The RRP for the base unit. |
In the product details, customers will see the RRP for each option or UOM.
UOM settings
Enable UOMs
A store can be set to display different pack sizes for products with different UOMs. However, UOMs aren't currently supported for sized products.
Hide base unit
This setting limits a store to display only the different pack sizes for products with different UOMs. The base SKU for those products will not display.
Only show UOMs with price
A store can be set to display a product's UOM options that have a price.