BigCommerce dashboard
Overview
Find out how to manage sales, products, and other parts of your BigCommerce integration with the BigCommerce dashboard, which features:
Order tiles
Credit note tile
Stock tiles
Product tiles
Order tiles
The Order Activity tile displays:
A graph showing the number of orders downloaded from BigCommerce this month
When orders were last successfully downloaded (Last Downloaded)
When orders were last downloaded (unsuccessfully or successfully), and when they’ll next be automatically downloaded (Last Update and Next Update)
It also features Download Orders (select to download orders) and View Mapped Orders (select to view downloaded orders).
The Order Status tile displays:
When the statuses of BigCommerce orders were last updated from Omni (Last Updated)
A list of BigCommerce sales orders whose statuses failed to update
The number of orders downloaded Today and in the Last 7 Days
It also features these buttons:
Order Status Errors (select to see all BigCommerce sales orders whose statuses failed to update)
Update Dispatched Orders (select to update BigCommerce sales orders’ statuses from Omni)
Batch Payments (select to batch BigCommerce transactions)
Credit note tile
The Credit Note Activity tile displays the number of refunds downloaded from BigCommerce (as credit notes) Today and in the Last 7 Days.
Stock tiles
The Stock Activity tile displays:
A list of the most popular products with low stock in BigCommerce
A list of the products whose stock levels most recently failed to be uploaded to BigCommerce
It also features Popular Products With Low Stock (select to see all products with low stock in BigCommerce) and Stock Update Errors (select to see all products whose stock levels have failed to be uploaded to BigCommerce).
The Stock Update Status tile displays:
When BigCommerce stock levels were last uploaded from Omni (Last Updated)
The number of BigCommerce products whose stock levels were uploaded Today and in the Last 7 Days
It also features Update Recent Modified Stock (select to update recently modified stock levels) and Update All Stock (select to update all stock levels).
Product tiles
The Product Activity tile displays:
A list of products in BigCommerce sales orders and not mapped to Omni
A list of BigCommerce products not mapped to Omni
It also features these buttons:
Order Lines Not Mapped (select to view all products in BigCommerce sales orders and not mapped to Omni)
In BigCommerce But Not In Cin7 (select to view all BigCommerce products not mapped to Omni)
Update Recent Modified Pricing (select to upload prices of recently modified products)
The Product Status tile displays:
When products were last downloaded (Last Downloaded)
How many products are in BigCommerce (Products in > BigCommerce)
How many products in Omni have your BigCommerce integration selected under Classifications > Channels on their product page (Products in > Omni) – in other words, the number of Omni products mapped to BigCommerce
It also features these buttons:
View Mapped Products (select to view product mappings)
Download Products (select to download new products or create mappings)
Upload Products (select to upload new products)