Map products to BigCommerce
Overview
Find out how to map, unmap, and remap products to BigCommerce.
A mapping links a product in Cin7 Omni to a product in BigCommerce.
Mappings ensure your products’ costs, prices, stock levels, and other descriptive details keep in sync. They reduce the need for manual data entry, improve the customer experience, and ultimately underpin a centralized inventory.
For example, if you dispatch a product in BigCommerce, the stock level of the product it’s mapped to decreases in Omni. And if you receive units of product in Omni, the stock level of the product it’s mapped to increases in BigCommerce.
When you upload or download a new product between Omni and BigCommerce, mappings are automatically created between the Omni and BigCommerce versions of the product. But you also need to manually create mappings for products that already exist in both WooCommerce and Omni, as well as delete mappings that are obsolete.
What products can I map?
You can create mappings between:
A BigCommerce product and an Omni product*
A BigCommerce product and an Omni product option
A BigCommerce product and an Omni size option
A BigCommerce variant and an Omni product*
A BigCommerce variant and an Omni product option
A BigCommerce variant and an Omni size option
(* Keep in mind that Omni products always have at least one option. So when you create a mapping to an Omni product, you’re really creating a mapping to the product’s default option.)
In order to create a mapping between products, the products must be mappable and unmapped. That means:
The SKU of the BigCommerce product (or variant) must match the Code or Barcode of the Omni product (or option).
Neither product has any mappings. For Omni products, this means neither the product nor any of its options or size options have mappings to BigCommerce. And for BigCommerce products, it means neither the product nor any of its variants have mappings to Omni.
If you want to create a new mapping for a product with an existing mapping (for example, for a new BigCommerce variant), you must remap the product (see below).
Create mappings
Before creating mappings, you must have enabled Download Products in your BigCommerce integration settings.
Then you can create mappings:
Log in to Cin7 Omni.
From the Integrations menu in the navigation, open your BigCommerce integration.
On the Product Status tile, select Download Products.
Open the Download Products tab.
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Select either:
Import Products Created Since Last Import, to only create mappings for mappable, unmapped BigCommerce products that you’ve created since you last downloaded products, or
Import All Products, to create mappings for any mappable, unmapped BigCommerce product.
You’ll be given the total number of unmapped BigCommerce products – that includes products you can create mappings for and products you can download.
Select Next to create the mappings.
You'll be given a summary. The total of Existing Price Options Linked and Existing Size Options Linked is the number of mappings that were created.
You’ve created your mappings. Now select Back to Dashboard, where you can view your mappings (see below).
View and delete mappings
Log in to Cin7 Omni.
From the Integrations menu in the navigation, open your BigCommerce integration.
On the Product Status tile, select View Mapped Products.
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Either:
To delete a single mapping, select Delete next to it, or
To delete all mappings, select Delete All – this cannot be undone.
Remapping
In order to create a new mapping, the Omni and BigCommerce products must both be entirely unmapped – for example, you can’t create a mapping between a new product option and its matching variant if existing options and variants of the product are already mapped.
So, if you create new Omni products, product options, or size options to map to BigCommerce – or, conversely, if you create new BigCommerce products or variants to map to Omni – and either the Omni or BigCommerce product is already partially mapped, you must completely remap the product:
Delete the mappings (see above) connected to the Omni product (including options and size options) and the BigCommerce product (including variants) for which you want to create an additional mapping.
Create new mappings (see above).