Amazon Seller overview
Overview
Connect your Amazon Seller account to Cin7 Omni to allow seamless order processing and inventory synchronization.
Amazon Seller is a platform for selling your goods on the amazon.com marketplace. Amazon Seller provides "access to a massive audience of confident customers, scale swiftly and reach even more customers with Fulfillment by Amazon, and put your products in the spotlight".
Integrating Amazon Seller with Cin7 Omni allows you to:
Download Sales Orders
Download customers
Update Order Status
Update Stock levels
Download products
The Cin7 Omni integration to Amazon Seller has multiple settings that allow for detailed control of how Cin7 Omni interacts with Amazon Seller.
Setup and use
To install and connect your Amazon Seller integration, see Setting Up Amazon Seller. And to configure how your integration operates, see Amazon Seller Settings.
Downloading an Order is a key function of the integration. Downloading Orders allows you to easily dispatch orders that have been made from within Cin7 Omni. See the Downloading Orders from Amazon Seller article for additional details.
Stock levels can also be updated to Amazon Seller. To do this, you are first required to "match" products. This is a simple process that links products in Cin7 Omni with products in Amazon Seller using their SKUs.
Once products are matched, stock levels can be synced easily at the press of a button. For more information, see the Updating Stock Levels in Amazon Seller article for additional details.
FAQs
Is it possible to create products in Cin7 Omni and push them to Amazon Seller?
No, not at this time. This is due to the way that products are stored in Amazon Seller.
Why can’t I see my integration in the navigation?
After installing the app, you may need to select Refresh from the navigation. If your integration still doesn’t get displayed, contact support.
Can Settlement reports be downloaded into Cin7 Omni?
No, not at this time.
How are returns handled from Amazon?
Support for Amazon returns is not available at this time.
How is short supply from supplier to Amazon handled?
This quantity received information is pulled from Amazon and will update the inventory in Cin7 Omni.
How do I change how a product is fulfilled?
Whether a product being fulfilled by Merchant or Amazon is downloaded and stored at the time of downloading. If you have changed this option in Amazon Seller for a product which is already mapped to Cin7 Omni, you can toggle the option in Cin7 Omni by navigating to the "View Mapped Products" page from your dashboard.