Amazon Seller settings

Overview

You can customize your Amazon Seller integration.

Find the settings

The integration with Amazon Seller can be configured to suit your business from the Settings page.

To locate the settings:

While you are logged in as an Administrator, from the left navigation select Integrations and then select your Amazon Seller module.
From the top right of the page, select Settings.

Product settings

Selecting the Products checkbox will enable Products to be downloaded from Amazon Seller.

Product Downloads from Amazon Seller

Product Downloads
Simply explains that product downloads are switched on. To find out more about downloading products, see the Downloading Products from Amazon Seller article for additional information.

Last Updated
Only products created after this date will be downloaded.

Stock settings

Selecting the Stock checkbox will enable stock to be updated from Cin7 Omni to Amazon Seller.

Last Updated
When updating stock, only stock that has changed after this date will be updated. Simply leave this field alone at all times unless under special circumstances.

Get Stock Levels From
When updating stock levels, you can choose to only update stock levels from a particular branch.

Stock Levels To Update To Amazon
When updating stock levels, you can choose how to calculate the stock number to update.

Stock available	Stock on hand minus open orders (i.e., the stock you can dispatch without disappointing other customers).
Stock on Hold	The stock you have is physically available, regardless of outstanding orders.
SOH Less Open Orders within 7 days	You may choose this if you can replenish stock within a week. The ETD must be entered for all outstanding orders for this to be accurate.
SOH Less Open Orders within 30 days	You may choose this if you can replenish stock within a month. The ETD must be entered for all outstanding orders for this to be accurate.

Subtract Buffer Stock From Stock Levels
Add buffer stock levels to avoid overselling.

Maximum Stock Level
Use this setting to set a maximum stock limit for a SKU, recommended if you would like to show "limited stock".
You can choose between 1, 2, 3, 5, 10, 25, 50, or 100.
"Maximum Stock Level" function cannot be used in conjunction with "Subtract Buffer Stock" function.

Order settings

Selecting the Orders checkbox will enable orders to be downloaded from Amazon Seller to Cin7 Omni.

What Orders to Download
Last Updated

When downloading orders, only orders that have been updated after this date and time will be downloaded. After orders are downloaded successfully, these fields will be changed automatically to the current date and time.

Download Orders When Order Status Is
You can determine which status orders are downloaded by checking statuses from the list here. For instance, if only Unshipped is checked, only orders where the status is Unshipped will be downloaded.

If you use additional statuses within Amazon Seller, you can add them by selecting Add Custom Status (Optional). The status name must match exactly.

Auto Download Orders
Turn on the automatic download schedule:

Orders will be checked at first every 5 minutes. If no orders are pulled down, orders will then be checked in 10 minutes. If nothing is found, orders will next be checked in 20 minutes, and so on. The maximum amount of wait time to check for orders is every 2 hours. If/once an order is downloaded, orders checking will be reset to 5 minutes all the process will begin again.

Choose from the dropdown when the schedule should start each day.

Inventory

Auto Dispatch Orders
Cin7 Omni can attempt to dispatch orders automatically upon download. This option is useful if you prefer to dispatch from the Amazon Seller module, and simply download orders for stock purposes only. This is not possible for those orders that have batch or serial numbers.

The following options are available:

Yes	All orders will be downloaded with status as Dispatched and a Dispatch date entered. Stock will be dispatched if available.
Yes - Completed Orders only	All orders that are set to completed in Amazon Seller will be downloaded but only marked as Dispatched in Cin7 Omni if there is stock available for all the items in the order.
Yes - Completed Orders only ( ignore stock )	All orders that are set to completed in Amazon Seller will be downloaded and be marked as Dispatched in Cin7 Omni, have a Dispatch date entered, and stock will be dispatched if available.
No	Default. Orders will be downloaded as open, and stock must be dispatched manually.

PN: Auto Dispatch feature does not work in conjunction with Split Order functionality in Branch Routing.

Automatically Load BOMs for Kits
If you have a bill of materials (BOM) assigned to your finished products, you can choose for the BOM to be expanded automatically when you download orders. This requires the finished product to have its Order Type set to "Kit" in the product details.

Note that the "Automatically Load BOMs..." setting ignores the Amazon Fulfilled Orders (FBA). If this setting is checked, the orders fulfilled by the Amazon FBA branch will not expand BOMs.

Branches

FBA Branch
Set the branch for all new Amazon Seller FBA orders to be downloaded into. The branch can be changed manually in a Sales Order before it is dispatched.

Note that orders in this branch will not have their order status updated to Amazon once dispatched; it should therefore be a different branch to the Merchant Fulfilled Orders branch selected in "Additional Settings".

Route Branch by Country and Stock
Branches can be routed based on country, state, shipping options, and stock; see the Branch Based Routing article for additional information.

Customers

How To Create Or Assign A Customer From An Order
This option controls how customer records should be handled when orders are downloaded. You can download all orders to one predefined contact, regardless of the customer's details in the original order.

Assign To CRM Customer Group (Optional)
This option will assign new customer contacts in the CRM to a particular reporting group. Options are populated by the Customer Groups, which can be added in the Settings page.

Accounts

Invoice Options

Each order is downloaded to Cin7 Omni individually. However, when importing orders to your accounting software, you may not wish to import each order. This option allows you to batch invoices for accounting purposes.

Allow batch invoice	This will leave the invoice date blank and an invoice number will not be generated until you fill it in manually or process a batch of payments.
import invoices Individually	This will add an invoice date and generate an invoice number for all new Amazon Seller orders.

Order GL Account (Optional)
Choose an Alternative General Ledger account to apply to Amazon Seller orders. This will apply to the Alternative GL Account at the order level.

Additional settings

Settings specific to the Amazon Seller module:

Download Merchant Fulfilled Orders Into This Branch
Set the branch for all new merchant fulfilled orders to be downloaded into. This should be different from the FBA Branch selected in Orders Settings.

Fulfillment Latency
Set a value from 1 to 30 to submit the fulfillment latency of all products upon uploading of stock.

Auto Dispatch FBA Orders
Set a dispatch status for Amazon Fulfilled Orders.

When left blank: The orders will continue to use the standard Auto Dispatch Orders setting asset for the Merchant Fulfilled Orders.

When set to "Yes": This setting will ensure all FBA orders download as dispatched, irrespective of its status on Amazon Seller.

When set to "No": This setting will not dispatch any FBA orders and downloaded orders will continue to remain open, irrespective of its status on Amazon Seller.

FAQs

Does Cin7 Omni update the tracking code on Amazon Seller?

Yes, Cin7 Omni is capable of updating the tracking code on Amazon Seller.

In Settings, if the Auto Update Order Status is checked, Cin7 Omni will be able to auto update the tracking code to Amazon Seller. This option ensures all the orders, irrespective of the tracking code, will be updated on the Amazon Seller.

Alternatively, if you select Update Dispatched Orders, on the Amazon Seller Cin7 Omni dashboard, Cin7 Omni will update the tracking code along with other fields on Amazon Seller.