Set up Amazon FBA

Set up Amazon FBA

Overview

Find out how to set up an Amazon FBA integration.

Amazon FBA is Amazon’s third-party logistics (3PL) service.

If you use Amazon FBA for warehousing and fulfillment, you must set up an Amazon FBA integration in Cin7 Omni to manage your Amazon FBA fulfillment and inventory.

The integration has two main parts:

  • The FBA Shipments Dashboard syncs your Amazon shipping plans with Omni.

  • The Amazon FBA dashboard uploads sales orders to Amazon FBA for fulfillment (if required) and imports stock levels to Omni.

To set up your Amazon FBA integration, you’ll need to install (a) one FBA Shipments Dashboard and (b) one Amazon FBA dashboard per Amazon regional marketplace where you use Amazon FBA. You’ll also need to create (c) one Omni branch per Amazon FBA dashboard. Then you must connect and configure your integration.

For a more complete overview of the Amazon FBA integration, read our Amazon FBA overview.

1. Install Amazon FBA

The first time you install the Amazon FBA integration, it’ll come with the FBA Shipments Dashboard and one Amazon FBA dashboard.

Then, the next time you install the Amazon FBA integration, it’ll come with only an Amazon FBA dashboard. Install one for each regional marketplace where you use Amazon FBA:

  1. Log in to Cin7 Omni as an administrator.

  2. From the navigation, open the App Store.

  3. Select 3PL and then Amazon FBA.

  4. Select Request App Installation.

  5. Give your integration a short, descriptive name.

  6. Select Install.

Once your request has been approved, you’ll find your FBA Shipments Dashboard and/or Amazon FBA dashboard in the Integrations menu in the navigation. Install as many Amazon FBA dashboards as you need.

2. Create branches

For each Amazon FBA dashboard you install (or, in other words, for each regional marketplace where you use Amazon FBA), you must create an Omni branch.

When you configure your integration (below), you’ll connect the branch to the dashboard and the dashboard to the regional marketplace. The branch will effectively represent that regional marketplace in Omni.

3. Connect to Amazon FBA

You must connect each Amazon FBA dashboard to a regional marketplace:

  1. Log in to Cin7 Omni as an administrator.

  2. From the Integrations menu in the navigation, open the relevant Amazon FBA dashboard.

  3. Select Settings.

  4. Open the Connect tab.

Now, if you’ve already connected an Amazon Seller integration to this regional marketplace, you must reuse that Amazon Seller integration’s connection:

  1. From the Connections list, select the connection.

  2. Select Connect.

Otherwise, if you haven’t connected an Amazon Seller integration to this regional marketplace, you must create a new connection:

  1. Select Create New Connection.

  2. Choose the regional marketplace (Marketplace) to connect to, and give your connection a short, descriptive name (Connection Name) – we suggest including the name of the regional marketplace.

  3. Select Continue to Amazon.

  4. Follow Amazon’s on-screen instructions. Find out what to do if the login is in a foreign language. Then, you’ll be sent back to Cin7 Omni.

Why was I disconnected?

Every thirty days, Amazon will disconnect your integration for security reasons. We’ll add a banner to your Amazon FBA dashboard reminding you to reconnect.

To reconnect, don’t create a new connection. Select your connection from the Connections list on the Connect tab of your integration’s settings instead, and then select Connect.

4. Configure Amazon FBA

  1. Log in to Cin7 Omni as an administrator.

  2. From the Integrations menu in the navigation, open the relevant Amazon FBA dashboard.

  3. Select Settings.

  4. Select the Settings tab.

Now, to link a branch to this dashboard (and, in turn, to this dashboard’s regional marketplace), select the branch under Check Branches For Transactions:

  • This branch’s sales orders will be fulfilled by this dashboard’s regional marketplaces (if they’re sent to Amazon FBA for fulfillment).

  • This branch is where this dashboard’s regional marketplace’s stock levels will be imported to (when you import stock levels from Amazon FBA).

If you send third-party integrations’ sales orders to this Amazon FBA regional marketplace for fulfillment (for example, sales orders from Shopify), and if you don’t want those sales orders’ invoice dates to be updated automatically on being fulfilled by Amazon FBA, then select those integrations under Do Not Update Invoice Dates For. Otherwise their invoice dates will get updated.

Then, under Email Notifications, choose what email notifications you want to receive and what email address(es) you want to receive them at:

  • Enter the email addresses under Send email to.

  • Select Duplicate Barcodes to be notified when line items on a pick request have the same barcode.

  • Select Missing Carton Information to be notified when a pick confirmation is missing carton information.

  • Select File Import Failure to be notified when pick confirmations fail to be imported to Omni.

To save your settings, select Save Settings. Then finally make your connection live:

  1. Open the Connect tab.

  2. Set Connection Mode to Live.

  3. Select Save Settings.

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