Get routing instructions
Overview
Find out how to get routing instructions for EDI orders in the Amazon Vendor workflow.
In the Amazon Vendor workflow, Amazon organizes a carrier to collect their order from whoever performs cartonization– that is, from you or your third-party logistics provider (3PL). These are known as routing instructions.
In order to get the routing instructions, you or your 3PL must tell Amazon how the order has been cartonized and when it’s ready for collection. This is the request for routing.
Depending on your workflow, you’ll request and receive the routing instructions in one of three ways:
1. Via 3PL: If you use a 3PL, they’ll cartonize the order and organize routing with Amazon. They’ll send you some routing details (such as carrier name and ARN) in the pick confirmation, so you can add them to the Advance Shipping Notice.
2. Via Amazon Vendor Central: In this scenario, you cartonize the order yourself and then organize routing via Amazon Vendor Central – there you request routing (that is, provide the cartonization and collection details) and receive the routing instructions and labels. For support using Amazon Vendor Central, contact Amazon.
3. Via Cin7 Omni EDI: In this scenario, you cartonize the order yourself and then organize routing via EDI – that is, by exporting a Request for Routing Instructions (753) and then importing the Routing Instructions (754). For more instructions, see below.
Once you’ve received the routing instructions, which include the order’s Amazon Reference Number (ARN), you can create and export the Advance Shipping Notice (ASN) and Amazon’s carrier will collect the order.
Get routing instructions via EDI
When an order is ready for routing, it will say Select Action in the Routing column on the EDI Dashboard.
And to organize routing via electronic data interchange (EDI), you will:
Create and export a Request for Routing Instructions (753), which gives Amazon the cartonization and collection details.
Receive and import the Routing Instructions (754), which gives you the carrier info and Amazon Reference Number (ARN).
1. Create and export a Request for Routing
Start by creating the Request for Routing Instructions:
Log in to EDI Dashboard.
Open the order (select inside the Customer PO cell).
In the header of the Next Action column, select Send Routing Request.
Select Save.
You’ve created the Request for Routing Instructions when the linked sales orders say Routing - Scheduled in the Next Action column, and when the order says Scheduled in the Routing column (select Back to Dashboard to return and review the order's status).
Next export the Request for Routing Instructions:
Log in to Cin7 Omni.
From the Integrations menu in the navigation, open your Amazon Vendor integration dashboard. You’ll find the Request for Routing Instructions on the Ready For Export tile.
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Either:
Select Export beside the Request for Routing Instructions, or
Select Export All, which exports all messages pending import.
You’ve exported the Request for Routing Instructions when the order says Awaiting Routing Instructions in the Routing Request column on the EDI Dashboard.
2. Import Routing Instructions
Eventually you’ll receive the Routing Instructions to import:
Log in to Cin7 Omni.
From the Integrations menu in the navigation, open your Amazon Vendor integration dashboard. You’ll find the Routing Instructions on the Ready For Import tile.
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Either:
Select Import beside the Routing Instructions, or
Select Import All, which imports all messages pending import.
Now continue processing the order (export ASN).