Troubleshoot errors with QuickBooks Online
Overview
Find out how to fix common errors with your QuickBooks Online integration:
Error: Required parameter line is missing in the request
You’ve tried to sync an adjustment to QuickBooks Online, but the total value of the adjustment is zero.
If the value of an adjustment is zero, then it has no financial implications. You don’t need to sync it to QuickBooks Online. Reset the error and stop the adjustment from syncing again:
Open the adjustment.
Select Save to Admin.
Set Accounting Status to Do Not Import.
Error: Records were skipped because the contact does not exist in QuickBooks. Please Import and Update Contacts
You’ve tried to sync a transaction to QuickBooks Online, but the customer or supplier of the transaction hasn’t been linked.
To fix this issue, first reset the error. Then link the contact to QuickBooks Online and resync the transaction.