Troubleshoot errors with EDI

Troubleshoot errors with EDI

Overview

Find out how to fix common errors with your EDI integration and EDI Dashboard:

Error: Stock is calculating!

You’ve tried to export stock levels to your EDI trading partner (Export All Stock) but received the error “Stock is calculating! Try again in another minute.”

To work around this issue:

  1. From the navigation, open Insights.

  2. Open Standard Reports from the Insights navigation.

  3. Under the section Inventory, open the report Branch Replenishment From Safety Stock and Optimum Stock Quantities – you may first need to install this report from the reports library.

Now return to your EDI integration’s dashboard and retry exporting your stock levels (Export All Stock).

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