Close the register (batch sales orders and credit notes)

Close the register (batch sales orders and credit notes)


Closing the register creates batches of sales orders and credit notes with the same payment methods, such as cash, credit and debit, and so on. Batches reduce the number of transactions to reconcile in your accounts.

Find out how to close the register and batch sales orders and credit notes.

Closing the register is basic retail housekeeping.

At the end of day, you print a sales report and confirm that the total accounts receivable equals the total payments received (minus refunds) for each payment method, such as cash, debit and credit, and so on.

To save time in reconciliation, you may bundle sales and refunds with the same payment method into one transaction, so that when the deposit appears on your bank statement, you have to reconcile it against only one transaction.

This transaction is a batch. Creating batches is common in retail. They reduce the number of transactions to reconcile and ultimately the risk of human error

Using Close Register in Cin7 Omni, you can batch sales orders and credit notes from the same branch with the same payment method. You can even batch sales orders from particular point-of-sale (POS) registers or ecommerce and marketplace integrations.

Close the register (batch sales orders and credit notes)

Find out how to batch transactions from point-of-sale (POS) registers  or from ecommerce and marketplace integrations, such as Shopify and Square.

Or batch sales orders and credit notes by branch:

  1. Log in to Cin7 Omni.

  2. From the Sales menu in the navigation, select Close Register.

  3. Use the filters, such as Date, Branch, and Payment Type, to filter the results to transactions you want to batch and select Search.

    • If your results include transactions with different payment methods and branches, you’ll be creating a separate batch for each payment–branch combination. The table summarizes what batches you’ll create. Optionally, add the real totals for each batch into the table.

  4. Select Close Register and OK to confirm.

Once you’ve created a batch, sync it to Xero  or sync it to QuickBooks Online  like a regular sales order (or credit note, if the batch is negative).

To view historical batches, open Batch Invoices from the Accounting menu in the navigation. And to edit sales orders or credit notes in a batch, unbatch them.

Batch customer

A special “customer” is created for each type of batch.

For example, the first time you batch transactions with cash payments from Branch A, the customer Batch Cash Branch A is created.

This customer is assigned to the batch and all future batches like it. Different customers are created for batches with different payment methods and branches. Find them in the CRM.

Batch accounting

By default, when you sync a batch to Xero or QuickBooks Online, it’s allocated to your accounting integration's Sales account.

But you can distribute and allocate the value of each batch to various accounts in your general ledger instead. To do so, you must have assigned alternative general ledger (GL) accounts to the products in the transactions in the batch. Then the batch will have a separate line item for each alternative GL account that part of the value of the batch is being allocated to.

Don't assign an alternative GL account to the batch customer. Doing so won't have any effect on the corresponding batches.


How do I print a daily sales report?

  1. Log in to Cin7 Omni.

  2. From the navigation, open Insights.

  3. From the Insights navigation, open the Retail Reports Dashboard.

  4. Select Print Daily Sales and Payment Report from the section Registers and Payments.

Can I unbatch sales orders and credit ntoes?

Yes, find out how to unbatch sales orders and credit notes to add, remove, or update transactions in a batch.

Was this article helpful?

Have more questions? Submit a request