Closing the register

Overview

Sales and returns created in the POS will be fully dispatched, but will not have an invoice or credit note date until you close the register at the end of the day. Those transactions will then be batched together per payment type to be imported into your accounting system.

Closing the register does three things:

Sales for that day are given invoice dates and returns are given credit note dates.
Each individual transaction is set to 'Do Not Import'.
A batch is created, per payment type, for syncing to your accounting system.

It is important to close the register every day, not only to keep an eye on the totals in the tills but also to make life easier for your accountant.

Close the register in POS

It is recommended to count the cash in your till and close the day on your card machine before closing the register in Cin7 Omni, so you know the totals are taken that day.

While logged in to the POS, from the left navigation select Close Register.
Enter the total card payments taken (minus refunds) in the box beneath 'card' (or similar).
Enter the opening float and closing float for your till in the boxes beneath 'Cash Takings'.
Enter the cash taken (minus refunds) that day. (This is the grand total of the till less float).
It doesn't matter if either of the above has discrepancies, simply enter the true amount counted.
Select Close Register, then select OK.

Close the register from Cin7 Omni

Alternatively you can close the POS register from Cin7 Omni.

From the left navigation, select Sales then Close Register.
Select the Branch.
Follow the same above from steps 2 to 5 from the process above.

Discrepancies

What should be in the register and what was actually counted in real life are often different.

For example, you recorded taking $100, but the till count has only $90. You should enter $90 into the close register screen, but the process will create a batch invoice for $100. The missing $10 should then be manually journaled to an 'over and under' expense account.

The same process applies when you have more in your register than expected.

End of day reports

There are two useful reports that break down the previous register closes.

Print daily sales and payments report

This report records every single payment in or out of the POS, including Cash Out and Credits.

From the left navigation, select Insights
Select Retail Reports Dashboard.
From the Registers and Payments on the left, select Print Daily Sales and Payments Report.

Payments by branch

The Payments by Branch report summarizes all the payments for the company and is useful to compare to the batch invoices that were created. Fields like Batch Ref, Branch and date can refine the report, so it is very useful for problem-solving.

From the left navigation, select Insights.
Select Retail Reports Dashboard.
From the Registers and Payments on the left, select Payments by Branch (Payment Date).

Batch POS transactions

Cin7 Omni combines all transactions for each payment type into one batch. Then, once you sync that batch to your accounting software, you reconcile one invoice (or credit note, if the batch is negative) with the payments. The individual transactions will still remain in the system for your reference.

Alternatively, you can change your POS settings so that a separate invoice (or credit note) syncs to your accounting software for each POS transaction.

Select Accounting, then Batch Invoices.
Change the Filter to Search All to see a list of all batches.

FAQs

We currently use a clearing account - can we do this with Cin7 Omni?

We've found that the use of a clearing account for this purpose proves very difficult - we recommend our method as it is more accurate and easier to maintain.

We close all our tills in one store separately, is this possible in Cin7 Omni?

In the POS Settings, you can choose between closing each register separately or the whole branch in one go.