Create and export Purchase Order Acknowledgements (855, ORDRSP)
Overview
Find out about Purchase Order Acknowledgements (855, ORDRSP), which tell trading partners in electronic data interchange (EDI) transactions whether your accept or reject their order, and how to create and export them.
This article doesn't cover how to change an order before acceptance.
The Purchase Order Acknowledgement (855, ORDRSP) tells your trading partner that you accept or reject their order.
Before creating and exporting a Purchase Order Acknowledgement, you need to review the Purchase Order (850, ORDERS) and decide how to respond. If you’re unwilling or unable to fulfill any part of the order, you’ll reject it. If you’re willing and able to fulfill it entirely, you’ll accept.
Then you’ll create and export the Purchase Order Acknowledgement. And eventually you’ll receive the Functional Acknowledgement (997, CONTROL) of the Purchase Order Acknowledgement to import.
Create and export Purchase Order Acknowledgements
First create the Purchase Order Acknowledgement:
Log in to EDI Dashboard.
Open the order (select inside the Customer PO cell).
Select the Next Action tab (at this stage, every linked sales order should have the same next action, so this will group them altogether).
Select Next Action in the group header.
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Either:
To reject the order, set Affected Orders to Fully Reject Order, or else
To accept the order, set Affected Orders to Send Order Acceptance Now.
Select Update Status.
Select Save.
To confirm you’ve created the Purchase Order Acknowledgement, select Back to Dashboard to return and review the order. It should say Scheduled in the Order Response column.
Now export the Purchase Order Acknowledgement:
Log in to Cin7 Omni.
From the Integrations menu in the navigation, open your trading partner’s integration dashboard. The Purchase Order Acknowledgement is on the Ready For Export tile.
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Either:
Select Export beside the Purchase Order Acknowledgement, or
Select Export All, which exports all messages pending export.
You’ve exported the Purchase Order Acknowledgement when the order says Awaiting Acknowledgement in the Order Response column on the EDI Dashboard.
Eventually you’ll receive the Functional Acknowledgement of the Purchase Order Acknowledgement. Import that Functional Acknowledgement as soon as possible. You’ve imported it when the order says Acknowledged in the Order Response column on the EDI Dashboard.
Now, if you rejected the order, importing the Functional Acknowledgement of the Purchase Order Acknowledgement ends the workflow and removes the order from the default view of the EDI Dashboard.
Otherwise, if you accepted the sale, continue processing it (cartonization):