Import and export Functional Acknowledgements (997, CONTROL)
Overview
Find out about Functional Acknowledgements (997, CONTROL) and how to import and export them.
The Functional Acknowledgement (997, CONTROL) is used to confirm other electronic data interchange (EDI) messages have been received.
For example, after importing a Purchase Order (850, ORDERS), you send a Functional Acknowledgement so your trading partner knows you received the Purchase Order. Likewise your trading partner sends a Functional Acknowledgement when they receive your Purchase Order Acknowledgement (855, ORDRSP).
What Functional Acknowledgements you send and receive depends on your workflow. Here’s what you need to know about each type of Functional Acknowledgement:
Functional Acknowledgement (FA) of a ... |
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Purchase Order (850, ORDERS) |
This FA is automatically created after you import the Purchase Order. You must export this FA before exporting the Purchase Order Acknowledgement. After you export this FA, the order will say Acknowledged in the Purchase Order column on the EDI Dashboard. It doesn’t commit you to the sale. |
Purchase Order Acknowledgement (855, ORDERSP) |
You receive this FA once your trading partner imports your Purchase Order Acknowledgement. After you import this FA, the order will say Acknowledged in the Order Response column on the EDI Dashboard. |
Advance Shipping Notice (856, DESADV) |
You receive this FA once your trading partner imports an Advance Shipping Notice. If the order has multiple linked sales orders, you may send more than one Advance Shipping Notice per order, and you’ll receive an FA for each. After you import all FAs for all Advance Shipping Notices, the order will say Acknowledged in the ASN column on the EDI Dashboard. |
Invoice (810, INVOIC) |
You receive this FA once your trading partner imports an Invoice. If the order has multiple linked sales orders, you may send more than one Invoice per order, and you’ll receive an FA for each. After you import all FAs for all Invoices, the order will say Acknowledged in the Invoice column on the EDI Dashboard. |
Import and export Functional Acknowledgements
Log in to Cin7 Omni and open your trading partner’s integration dashboard from the Integrations menu in the navigation.
Functional Acknowledgements ready to import are on the Ready For Import tile. Functional Acknowledgements ready to export are on the Ready For Export tile.
To import a Functional Acknowledgement, either:
Select Import beside the Functional Acknowledgement, or
Select Import All, which imports all messages pending import.
To export a Functional Acknowledgement, either:
Select Export beside the Functional Acknowledgement, or
Select Export All, which exports all messages pending export.
Then continue processing the order: