End of Life for modules and integrations
Overview
Cin7 Omni policies for End of Support and End of Life apply to any modules or integrations that:
Have outdated technology.
Are no longer supported by other vendors.
Have security or compliance issues.
Don't have sufficient customers.
Have a better alternative for customers.
Wherever possible, Cin7 Omni will offer a new version with improvements and better security. You can migrate to these new versions and enjoy the benefits.
End of support
When a module or integration reaches End of Support, Cin7 Omni will no longer provide:
Technical support
Security updates
Bug fixes
Other forms of assistance and support for the product
The End of Support date will be announced ahead of time so you can migrate to a new version.
End of life
When a module or integration reaches End of Life, Cin7 Omni will no longer provide:
Access to the module or integration
Technical support
Help documentation
End of Support and End of Life dates
Module/Integration |
End of Life date |
End of Support date |
TBC 2024 |
Oct. 31st 2023 |
|
TBC 2024 |
Oct. 31st 2023 |
There are some modules and integrations that are no longer supported or accessible in Cin7 Omni:
End of Life modules/integrations |
Ended |
Magento Legacy and v1 |
2023 July 12 |
QuickBooks Online Dashboard v1 |
2023 October 31 |
Xero v1 |
Legacy B2B (v1)
Legacy B2B uses technology that is no longer supported or compatible with the Cin7 Omni platform. We recommend upgrading to the new B2B online store (v2).
The B2B online store is mobile-friendly with an improved customer experience, secure login, promotions and more. Many of the Legacy B2B features are also supported by the new B2B online store.
Pick 'n' Pack
Pick 'n' Pack uses technology that is no longer supported. Over time, there is an increasing risk that Pick 'n' Pack will fail. We recommend migrating to the Warehouse Management (WMS).
Warehouse Management (WMS) provides a mobile-friendly application with branch transfers, shipping integrations, racking, and dynamic locations. Many of the Pick 'n' Pack features are also supported by the Warehouse Management (WMS).