Cin7 Pay reconciliation
Overview
Use this page to understand which Cin7 Pay transactions sync to Xero and QuickBooks Online and how they reconcile.
Transactions created by Cin7 Pay
Cin7 Pay creates the following transactions:
Payments
Payment fees
Surcharges
Payouts
Transactions that must sync for reconciliation
This table shows which transactions must sync to Xero or QuickBooks Online for reconciliation.
Transaction |
Note |
|---|---|
Invoice |
Required |
Payment |
Required |
Payment fee |
Required |
Surcharge |
Required only if surcharges are activated |
Payout |
Required |
Credit note |
Required if a refund is issued or goods are returned |
For instructions on creating refunds or returns, see Cin7 Pay refunds and disputes.
How transactions reconcile
This table shows how Cin7 Pay transactions reconcile in Xero and QuickBooks Online.
Transaction |
Debit |
Credit |
|---|---|---|
Invoice |
Accounts receivable |
Sales |
Credit note |
Sales |
Bank account |
Surcharge |
Accounts receivable |
Surcharge or sales income |
Payment |
Clearing |
Accounts receivable |
Payment fee |
Payment fee (expense) |
Clearing |
Payout |
Bank account |
Clearing |
Because refunds are deducted from upcoming payouts, no separate bank transaction is created when a refund is issued.
Reconciling payments against quotes and sales orders
You can receive payments against quotes and non-invoiced sales orders via Invoice Pay Online and merchant-initiated transactions.
These payments can’t sync to Xero or QuickBooks Online until the quote is accepted and the sales order is invoiced.