Feature Request – Custom Sales Posting to Xero for Retail Store Closings

Description:

We would like to request a new feature or enhancement in Cin7 Omni that allows for more flexible and accurate sales posting to Xero, specifically related to retail store closings.

Current Behavior:

At present, Cin7 posts the daily closing of retail store sales to Xero by converting them into a batch customer. This results in the following accounting impact:

• Sales Credit
• Batch Customer Debit

While this works from a technical standpoint, it creates accounting complexities and misalignment in our financial reporting. Treating the sales as receivables from a "batch customer" is not appropriate for our use case, as these are point-of-sale transactions and not credit sales.

Requested Change:

We would like the option to change the sales posting behavior so that, instead of creating a batch customer transaction, the system posts the closing entries directly to specified general ledger accounts, with optional support for cost center allocation.

Desired Accounting Impact:

• XYZ GL Account (e.g., Sales control ac, POS Balance Clearing Ac etc) – Debit
• Sales Account – Credit

The specific GL accounts should be configurable per store or per payment method, with the ability to assign cost centers if required.

Benefits:

• Accurate financial reporting
• Elimination of artificial “batch customer” receivables
• Cleaner reconciliation of sales revenue and cash received
• More flexibility to align with standard accounting practices

We believe this feature would add significant value to many users who integrate Cin7 Omni with Xero and operate retail outlets.

Thank you for considering this enhancement. We're happy to provide more details or use cases if needed.