Delivery address fields not be pushing across to Xero for invoice purposes
I really feel it should be possible for the delivery address fields from a Sales Order to be sent across to Xero. We have a number of customers with one central billing address and multiple delivery addresses. When the invoices are sent across from Cin 7 to Xero the delivery address fields are not transferred over. This means our customers cannot identify which specific store (delivery address) this invoices relates to. To me it makes no sense that these fields are not sent across.
One customer in particular has one central billing address and a number of store delivery addresses. This means each store is listed separately in Cin 7 and links back to the central billing address. As some of these stores (delivery addresses) are franchises the accounts team need to know to which store the goods were shipped so they can invoice that franchise for the stock.
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Hi David,
Sharon here from Beyond Expecations, a Partner of Cin7.
This is a good suggestion as a feature, but in the meantime we've found a workaround that might help.
Because the order reference AND the invoice number both come through, we've found if you active the “Account Code” in the CRM settings and use this to enter in the Store identifier (could be a suburb or some customers have codes for their stores) then the reference on each order will use this as a prefix (instead of the default Cin7 four alpha characters followed by the ID number).
You then can see on a Parent billed contact in Xero each invoice has the identifier in the reference, so it's not required to show in the address details and also appears in statements to show the different stores transactions clearly.
Hope this helps!
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