Adding a 3% credit card fee

Gaz Halim

Has anyone been able to successfully add a fee for credit card processing?

With our costs increasing, we have decided to charge customers a 3% fee if they choose to use a credit card to pay for a purchase. Cash will stay the same. Is it possible to implement this in Cin7? 

A lot of our competitors are doing this, to offset the cost of merchant processing, so I'm assuming you've had this issue in the past. 

Cin7 support's solution does not work for POS, but online payments through their portal. I'm just trying to see if anyone has successfully implemented this.

1

Comments

2 comments

  • Comment author
    Monica Harlalka Cin7 Community Team
    • Official comment

    Hello Gaz,

    Unfortunately, we don't have a feature where you can add surcharge in POS.

    As a workaround, you can create a new product in cin7 as anon stock product and name it as a surcharge.

    Use that product whenever you want to assign surchage in POS and manually change the price of the surcharge product.

    We suggest you please reach us via ticket or chat for more details on the same.

  • Comment author
    Keri

    Hi Monica, can I ask if there has been any movement on such a feature like this?
    I am trying to find a way for CIN7 to recognise card surcharges, from Square POS?

    0

Please sign in to leave a comment.