B2B - Invite email able to be customised or turned off

Sharon Bolderson Partner Ambassador

Currently the email that gets sent to the customer when the B2B invite goes out is unable to be customised to the look and feel of the user. I have several customers ask about this and some who would just like it de-activated completely. Could this be done on the next B2B update if possible. 

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Comments

3 comments

  • Comment author
    Sharol

    I would like to also emphasise the importance of this. I have some clients that want the ability to change the wording, as it looks like SPAM. Some personalised branding would be helpful.

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  • Comment author
    Pauline Stone

    100% agree with this.  We will at some point want to switch all our customers over from the legacy B2B & want to be able to explain the process in their personalized launch email as our customers are not ‘one size fits all’ 

     

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  • Comment author
    Sharon Bolderson Partner Ambassador

    Agree also - if it can't be edited then it could just be disabled completely, then users can create their own email and just supply the URL and ask their customers to click “Forgot Password” to reset.

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