Update order status in Zalora
Overview
When Orders have been dispatched in Cin7 Omni, the order status can be updated back to Zalora. This article explains how.
Update status
When an order has been fully dispatched in Cin7 Omni (i.e. a fully dispatched date has been entered) it is possible to update this status back to Zalora.
From the left navigation, select Integrations, then select Zalora.
From the menu, select Update Cin7 Order Status.
Orders in Zalora will now appear as 'Completed'.
Carrier mapping
The following carrier names have been mapped between Cin7 Omni and Zalora. This means you can use either the Cin7 Omni value or the Zalora value to update. If your carrier is not in the list it will update to Zalora exactly as it is typed into Cin7 Omni. Please contact Cin7 support if you require another carrier mapping to be added to the list.
Carrier (Omni) | Carrier (The Iconic) |
154 Aust Post Express Post ePa | AusPost |
Australia Post | AusPost |
APSSTD | AusPost |
eParcel | AusPost |
Post eParcel | AusPost |
AusPost INTL Express | AusPost |
AusPost Express | AusPost |
AUPEXP | AusPost |
AUSPOST | AusPost |
APS | AusPost |
MyPost Business | AusPost |
Express Post | AusPost |
AusPost Domestic eParcel | AusPost |
AUPIEX | AusPost INTL |
CouriersPlease | Couriers Please |
Couriers Please Metro | Couriers Please |
DHL Express | DHL |
DHLGML | DHL eCommerce |
SEKO | Omni Channel Integration |
SES | Omni Channel Integration |
Seko | Omni Channel Logistics |
OMNIPARCEL | Omni Channel Logistics |
StarTrack | Startrack Express |
StarTrack Premium | Startrack |
STARTRACK CD FIXED PRICE PREMIUM ATL | Startrack |
TNT | TNT express |
NZ Post International | NZ Post |
DIRECTFREIGHT | DIRECT FREIGHT |
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- Zendesk publishing.4.log-2014405138.zip30 KB
- Zendesk publishing.4.log-2014405138.zip30 KB
- Zendesk publishing.4.log-2014405138.zip30 KB
- Zendesk publishing.4.log-2014405138.zip30 KB
- Zendesk publishing.4.log-2014405138.zip30 KB