Update order status in Zalora

Update order status in Zalora

Overview

When Orders have been dispatched in Cin7 Omni, the order status can be updated back to Zalora. This article explains how.

Update status

When an order has been fully dispatched in Cin7 Omni (i.e. a fully dispatched date has been entered) it is possible to update this status back to Zalora.

  1. From the left navigation, select Integrations, then select Zalora.

  2. From the menu, select Update Cin7 Order Status.
    Orders in Zalora will now appear as 'Completed'.

Carrier mapping

The following carrier names have been mapped between Cin7 Omni and Zalora. This means you can use either the Cin7 Omni value or the Zalora value to update. If your carrier is not in the list it will update to Zalora exactly as it is typed into Cin7 Omni. Please contact Cin7 support if you require another carrier mapping to be added to the list.

Carrier (Omni)

Carrier (The Iconic)

154 Aust Post Express Post ePa

AusPost

Australia Post

AusPost

APSSTD

AusPost

eParcel

AusPost

Post eParcel

AusPost

AusPost INTL Express

AusPost

AusPost Express

AusPost

AUPEXP

AusPost

AUSPOST

AusPost

APS

AusPost

MyPost Business

AusPost

Express Post

AusPost

AusPost Domestic eParcel

AusPost

AUPIEX

AusPost INTL

CouriersPlease

Couriers Please

Couriers Please Metro

Couriers Please

DHL Express

DHL

DHLGML

DHL eCommerce

SEKO

Omni Channel Integration

SES

Omni Channel Integration

Seko

Omni Channel Logistics

OMNIPARCEL

Omni Channel Logistics

StarTrack

Startrack Express

StarTrack Premium

Startrack

STARTRACK CD FIXED PRICE PREMIUM ATL

Startrack

TNT

TNT express

NZ Post International

NZ Post

DIRECTFREIGHT

DIRECT FREIGHT

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