Reset errors with WooCommerce

Reset errors with WooCommerce

Overview

Find out how to reset errors with your WooCommerce integration.

You may encounter errors when syncing stock levels, order statuses, and gift vouchers with WooCommerce.

When an error occurs, you’ll see a Failed message beside the button that executes the relevant function (for example, Update Dispatched Orders). You must review the error, troubleshoot the issue, then reset the error. Once you’ve reset the error, you can re-execute that function.

To review errors, either:

  • On the Order Status tile, select Order Status Errors.

  • On the Stock Activity tile, select Stock Update Errors.

  • On the Gift Voucher Status tile, select Gift Voucher Errors.

To reset an error:

  1. Open the relevant errors page (see above).

  2. Select the checkbox beside the error (or, to reset all errors, select the checkbox in the header).

  3. Select Reset Errors.

Now you can re-execute the function.

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