Download orders from eBay

Download orders from eBay


Orders on eBay can be downloaded into Cin7 Omni. You can refine what orders the integration downloads in the settings.

Products in downloaded orders will be matched to products in Cin7 Omni using their SKU.

If you download an order containing a product with a SKU that cannot be matched to a Cin7 Omni product code/SKU (perhaps because it is incorrect or it does not exist), the line item will still appear in the order but the stock for this item will not be diminished.

It is therefore very important that your Product Codes/SKUs match eBay SKUs exactly.

​​Download orders

From the left navigation, select Integrations, then select your eBay module.

From the dashboard, on the Order Status tile, select Download Orders.

Cin7 Omni will download all Completed orders from eBay. The orders will now appear in the Sales Orders module.

Was this article helpful?

Have more questions? Submit a request