Update Magento 2 order status
Overview
When Orders have been dispatched in Cin7 Omni, the order status can be updated back to Magento 2.
This action is only available on Magento Version 2.1.2 or later. If you are on a version prior to this you will need to upgrade.
Update order status
When an order has been fully dispatched in Cin7 Omni (i.e. a Fully Dispatched Date has been entered) it is possible to update this status back to Magento 2.
Select Integrations from the left Navigation, then select Magento V2.
From the menu, select Update Cin7 Order Status To Magento V2.
Orders in Magento 2 will now appear as 'Completed'. This will also send customer notification emails where appropriate. This can be switched off in the Magento module setting for Notify Customer on Fulfillment.