Map products to eBay

Map products to eBay


If you have products in both eBay and Cin7 Omni, and no products need to be imported to either system, you'll simply need to match products between the two systems. The matching process allows Cin7 Omni to update information like stock levels from Cin7 Omni to eBay.

Matching is not necessary for downloading orders.

Match products

The matching process is simple. Products will be loaded from eBay and matches will be made to products in Cin7 Omni using/based on the code/SKU.  If the SKU on eBay does not match the code in Cin7 Omni, Cin7 Omni will try to map the products based on matching barcodes. If both the SKU or barcode do not match, the product will be available for custom mapping.

  1. Select Import All Products.
    This loads products to compare with existing products in Cin7 Omni. This does not import products into Cin7 Omni. A sample of this data is shown below.

  2. Select Next.
    A summary of matches will be shown in the next page.

  3. Make note of any SKUs that do not match. This will be due to the SKU not being found in Cin7 Omni.
    If this is the case, you will either be given the option to remove unmatched products or download them as per the Download Process.

  4. To confirm the matches, select Finish.

Review or delete matches

If you are unsure how you have matched products or you have matched a product to another product incorrectly you can view product matchings and delete matching as appropriate.

  1. While logged in as an Administrator from the left navigation, select Integrations, then eBay.

  2. From the Product Status tile, select View Mapped Products.

  3. In this list you will be able to see a list of all Cin7 Omni products that have been matched, and a list of their eBay IDs.

  4. There are two actions you can take in this list:

    • Delete - deletes matchings that are incorrect.

    • Download Products Mappings - downloads the displayed data to a .csv file.

Deleting matchings does not affect products in either system, and you can rematch by following the process above if necessary.

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