Download EDI orders
Overview
EDI orders are checked and processed throughout the day. If there are any new orders received via one of your connected EDI channels, they will be downloaded into your Sales Order module as separate orders. Orders are separated by store location and linked by Customer PO Number.
Display orders on the Cin7 Omni dashboard
The Cin7 OmniDashboard can be configured to display any new EDI orders on a new tile.
From the dashboard, select the + tile.
Select New EDI Order.
Your EDI orders will now be displayed on a new tile on the Dashboard.
View orders on the dashboard
New EDI orders can also be viewed for a particular retailer.
From the left navigation, select Integrations.
Select the retailer.
On the Order Alerts tile, you will see a list of the latest orders.
FAQs
Why is the product code not matching in the Sales Order for an EDI order?
If the product code does not match in the Sales Order, then there is a possibility that the product code does not exist in Cin7 Omni. There will be a stock alert which will indicate the Order Lines Not Mapped in the connection/integration.
It is best the retailer is contacted regarding this, so that they can re-send the purchase order with the right product code.