Download orders from Zalora

Download orders from Zalora

Overview

Orders in Zalora can be downloaded into Cin7 Omni.

This article assumes that you have already set up your products in both Zalora and Cin7 Omni with matching codes/SKUs. Products in downloaded orders will be matched to products in Cin7 Omni using their SKU (code).

If you download an order containing a product with a SKU that cannot be matched to a Cin7 Omni product code/SKU - perhaps because it is incorrect or it does not exist - the line item will still appear in the order but the stock for this item will not be diminished. It is therefore very important that your Product Codes/SKUs match Zalora SKUs exactly.

Download orders

Any Zalora orders with one of your specified order statuses can be downloaded into Cin7 Omni. These can be adjusted in the settings menu - please see Zalora Settings.

To download orders:

Select Integrations from the left navigation and then select Zalora.
From the dashboard, select Download Orders.

The orders will now appear in the Sales Orders module.

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