Supplier credit notes

Supplier credit notes

Overview

You can create a Supplier Credit Note to return goods to your supplier.

Create a supplier credit note

You can use credit notes to return any faulty, incorrect, or any goods to your supplier.

  1. From the left navigation select Purchases then select Supplier Credit Notes.

  2. Select New Supplier Credit Note.

  3. Enter the supplier in the supplier details fields

  4. Enter the product you wish to credit

  5. Notice that the stock is negative. This means that stock will be receipted out of the system

  6. Enter Completed Date, Supplier Credit Note Date and Supplier Credit Note No

    The Supplier Credit Note No. is the number of the Credit Note you receive from your Supplier

 

Supplier credit notes from a purchase order

It is also possible to automatically create a credit from an existing Purchase Order.

  1. In the Purchase Orders module, hover over the cog icon of an order you'd like to credit, then select Admin.

  2. Select Actions, then select Create Credit Note from PO.

  3. In the window that appears enter the quantity of items to be transferred, or alternatively choose Select All.

  4. Select Create Credit Note from Selected Products to create a Supplier Credit Note with selected items.

  5. Add a Payment Type to the created Credit Note and then select Approve.

Notice that the Purchase related to the credited items are linked in the Linked Transactions grid at the bottom of the screen.

FAQs

Does Cin7 Omni apply Supplier Credit Notes to existing transactions in my Accounting Software?

Cin7 Omni cannot apply a Supplier Credit Note automatically against an existing transaction. After you import a Supplier Credit Note, you will need to manually apply it against a chosen supplier invoice. In some cases, that may be the original invoice if it is still owing or you may choose to apply it against a new supplier invoice.

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