Use quote status
Overview
Each Quote has a Status field, which can be used to track where the Quote is within the sales process. Each quote will have one of the following statuses:
Draft : The quote has not yet been approved, and has been saved as a draft
Open: The quote has been approved and is awaiting acceptance
Accepted: The customer has accepted the quote
Expired: The quote has passed the Expected Order Date
Find expired quotes
The status of orders that have passed their Expected Order Date automatically changes to "Expired". To filter expired orders:
From the left navigation, click Sales and then Quotes.
In the Quote list page, change the Quote Status field to Expired.
The list below will be filtered to only show expired quotes.
To change the status back to open, simply change the Expected Order Date to a future date.
Find quotes that are due to expire
You may wish to follow up on quotes before they expire. You can easily filter the quote list based on the date.
From the left navigation, click Sales and then Quotes.
From the Date dropdown, select Expected Order Date.
Select the Start Date and End Date for a period of time (e.g., for quotes due to expire, choose from today's date until the same time next month).
Select Search to see the results.
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- Zendesk publishing.4.log-2014405138.zip30 KB
- Zendesk publishing.4.log-2014405138.zip30 KB
- Zendesk publishing.4.log-2014405138.zip30 KB
- Zendesk publishing.4.log-2014405138.zip30 KB
- Zendesk publishing.4.log-2014405138.zip30 KB
- Zendesk publishing.4.log-2014405138.zip30 KB