Autosync with QuickBooks Online
Overview
Autosync lets you automatically sync data from Cin7 Omni to QuickBooks Online on a scheduled interval. You can choose what data is included, how often sync runs, and when it starts.
How autosync works
When enabled, Cin7 Omni automatically sends selected data to QuickBooks Online based on your configured schedule. Each sync runs as a background process and records a sync history entry on the autosync history page.
If any items fail to sync, the sync continues for remaining items.
Data included in autosync
Autosync includes the following transaction types, based on your selection:
Customers
Invoices (including sales deposits)
Credit notes
Payments
Suppliers
Supplier invoices (including purchase deposits)
Supplier credit notes
Landed costs
Cost of goods sold (COGS)
Stock adjustments
Cin7 Capital powered by Stripe (Stripe Capital) transactions
Set up autosync
To set up autosync:
From the Accounting menu, open your QuickBooks Online integration dashboard.
Open Settings.
Open the Settings tab.
Select Autosync.
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Configure autosync:
Sync frequency: Every 15 minutes, 30 minutes, hourly, 4 hourly, daily, or weekly
Start time: Time the sync runs. Your sync will run within 10 minutes of the selected time
Error notification email: Email address for sync notifications
Autosync transaction types: Transaction types to include in autosync
Save settings.
Notifications and autosync history
Email notifications are sent only when at least one transaction fails to sync. Other transactions in the same run may still sync successfully.
Each notification includes a link to autosync history, which provides a record of autosync activity. You can also access autosync history from your QuickBooks Online integration settings > Autosync > Autosync history. Transactions are grouped by sync run and include both successful and failed items.