Reconciliation with Cin7 Pay and QuickBooks Online

Reconciliation with Cin7 Pay and QuickBooks Online

Overview

This article explains how Cin7 Pay transactions sync to QuickBooks Online and how to reconcile payments, fees, surcharges, and payouts.

Transactions created by Cin7 Pay

Cin7 Pay creates the following transactions:

  • Payments

  • Payment fees

  • Surcharges

  • Payouts

Transactions that must sync for reconciliation

This table shows which transactions must sync to QuickBooks Online for reconciliation. It includes every transaction recorded by Cin7 Pay, as well as the underlying invoice or credit note.

Transaction

Note

Invoice

Required

Payment

Required

Payment fee

Required

Surcharge

Required only if surcharges are activated

Payout

Required

Credit note

Required for refunds and returned goods

For instructions on creating refunds or returns, see Cin7 Pay refunds and disputes.

How transactions reconcile

This table shows how Cin7 Pay transactions reconcile in QuickBooks Online.

Transaction

Debit

Credit

Invoice

Accounts receivable

Sales

Credit note

Sales

Bank account

Surcharge

Accounts receivable

Surcharge or sales income

Payment

Clearing

Accounts receivable

Payment fee

Payment fee (expense)

Clearing

Payout

Bank account

Clearing

Because refunds are deducted from upcoming payouts, no separate bank transaction is created when a refund is issued.

Reconciling payments against quotes and sales orders

You can receive payments against quotes and non-invoiced sales orders via Invoice Pay Online and merchant-initiated transactions.

These payments can’t sync to QuickBooks Online until the quote is accepted and the sales order is invoiced.

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