Cin7 Pay pricing and support

Cin7 Pay pricing and support

Overview

Cin7 Pay offers a simple per-transaction pricing model with no fixed fees and is available in over 20 countries.

Supported countries

Cin7 Pay is available to business based in Australia, Austria, Belgium, Canada, Croatia, Cyprus, Estonia, Finland, France, Germany, Hong Kong, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Portugal, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand, the United Arab Emirates, the United Kingdom, or the United States.

Pricing schedule

Cin7 Pay deducts fees from each transaction based on the payment method and total amount. The fee for each transaction is displayed under Payment fee in the payment summary. Your payouts are the net total of that day’s transactions after fees are deducted.

North America

Fee US / USD ($) CA / CAD
Standard domestic card fee (includes digital wallets) 2.85% 2.85%
Premium card fee (includes digital wallets) 3.85% 3.85%
International card fee (includes digital wallets) 4.35% 4.35%
Currency conversion (FX) or multicurrency settlement fee 1.00% 2.00%
BNPL payments using Affirm 6.00% 6.00%
BNPL payments using Afterpay/Clearpay 6.00% 6.00%
BNPL payments using Klarna 6.00% 6.00%
Per transaction fee for card and wallet payments $0.30 $0.30
Per transaction fee for BNPL payments $0.30 $0.30
Bank debit fee (minimum fee of 4.00 in the transaction currency) 0.35% 0.35%
Dispute/chargeback fee for cards $15.00 $15.00
Dispute/chargeback fee for bank debits $15.00 $5.00
Failed transaction fee $4.00 $5.00
Instant payouts (charged on net payout) 2.00% 2.00%

Europe

Fee UK / GBP (£) EEA / EUR (€) SE / SEK CH / CHF
Standard domestic card fee (includes digital wallets) 1.45% 1.45% 1.45% 2.85%
Premium card fee (includes digital wallets) 3.05% 3.05% 1.85% 3.20%
European Economic Area card fee (includes digital wallets) 2.45%      
International card fee (includes digital wallets) 3.20% 3.20% 3.20% 3.20%
Currency conversion (FX) or multicurrency settlement fee 2.00% 2.00% 2.00% 2.00%
BNPL payments using Afterpay/Clearpay 6.00%      
BNPL payments using Klarna 6.00%   6.00% 6.00%
Per transaction fee for card and wallet payments £0.20 €0.25 SEK1.80 CHF0.30
Per transaction fee for BNPL payments £0.30      
Bank debit fee (minimum fee of 4.00 in the transaction currency) 0.35% 0.35% 0.35% 0.35%
Dispute/chargeback fee for cards £15.00 €15.00 SEK175 CHF15
Dispute/chargeback fee for bank debits £5.00 €15.00 SEK175 CHF15
Failed transaction fee £5.00 €3.50 SEK40 CHF3
Instant payouts (charged on net payout) 2.00% 2.00% 2.00%  

Oceania

Fee AU / AUD NZ / NZD
Standard domestic card fee (includes digital wallets) 1.65% 2.60%
Premium card fee (includes digital wallets) 2.65% 3.60%
International card fee (includes digital wallets) 3.45% 3.65%
Currency conversion (FX) or multicurrency settlement fee 2.00% 2.00%
BNPL payments using Afterpay/Clearpay 6.00% 6.00%
BNPL payments using Klarna 6.00% 6.00%
Per transaction fee for card and wallet payments $0.30 $0.30
Per transaction fee for BNPL payments $0.30 $0.30
Bank debit fee (minimum fee of 4.00 in the transaction currency) 0.35% 0.35%
Dispute/chargeback fee for cards $25.00 $25.00
Dispute/chargeback fee for bank debits $2.50 $6.00
Failed transaction fee $2.50 $6.00
Instant payouts (charged on net payout) 2.00% 2.00%

APAC and Middle East

Fee HK / HKD SG / SGD UAE / AED (د.إ)
Standard domestic card fee (includes digital wallets) 3.35% 3.35% 2.85%
Premium card fee (includes digital wallets) 4.35% 4.35% 3.85%
International card fee (includes digital wallets) 3.85% 3.85% 3.85%
Currency conversion (FX) or multicurrency settlement fee 2.00% 2.00% 1.00%
Per transaction fee for card and wallet payments $2.35 $0.50 dh1.00
Dispute/chargeback fee for cards $85.00 $15.00 dh60.00
Instant payouts (charged on net payout) 2.00% 2.00% 2.00%

Multicurrency fees and support

Multicurrency settlements are available for businesses in the United States, Canada, European Union, and United Kingdom by default. If you’re based outside these regions, contact support. A 1% or 2% settlement fee applies, charged in the settlement currency.

Settlement currency US UK CA AU NZ EEA HK SG UAD
USD ($)  
GBP (£)  
CAD  
AUD  
NZD  
EUR (€)  
HKD  
SGD  
AED (د.إ)  
Other (on request)

Was this article helpful?

Have more questions? Submit a request